A Practical Guide for Business and Academia

This guide is a usrer-friendly reference for improving the flow of English communication via words that connect—whether you're writing or speaking in business, academic, or everyday settings. It includes a wide range of linking words (also called connectors), many of which are used across both formal and informal contexts. Words are grouped by function and listed alphabetically, with formality labels, clear explanations, and real-world examples from both written and spoken usage.

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Conjunctions and connectives in linguistics

Words that connect ideas—within or between sentences—are known by various labels depending on the context. Common terms include linking words, connectors, and connectives. In grammar and linguistics, they are often called conjunctions (coordinating, subordinating, correlative) or discourse markers when used to organize extended speech or writing. In academic contexts, they may also be referred to as transitional devices or cohesive devices. All these terms describe words or phrases that guide the reader or listener through the logical flow of communication.

Notes on Formality and Usage

Different linking words suit different contexts. This guide includes a range of connectors used in business, academic, and informal English. Each entry is marked with a formality label—[Formal], [Neutral], or [Informal]—to help you choose the right word for your audience and situation. For example, “furthermore” is ideal for reports or essays, while “plus” is better suited to casual speech or informal writing.

Table of contents

1. Addition

Use these to add information, reinforce ideas, or introduce examples.

“Additionally” 

[Formal]
Adds extra information or emphasis.
Business: The new policy will streamline onboarding procedures. Additionally, it will reduce paperwork.
Academic: The study confirms the hypothesis. Additionally, it offers a new framework for analysis.

“Also” 

[Neutral]
Adds another point of equal importance.
Business: The company expanded into Europe. Also, it increased its R&D budget.
Academic: The author critiques the theory. Also, she suggests an alternative approach.

“And” 

[Neutral]
Joins two related ideas or actions.
Business: The team delivered the report on time, and they also presented a strong case for expansion.
Academic: The paper defines key terms, and it outlines the methodology clearly.

“As well as” 

[Neutral]
Adds a related item, often in lists.
Business: The proposal covers logistics as well as compliance.
Academic: The curriculum includes literature as well as composition.

“Furthermore” 

[Formal]
Introduces a stronger or more important point.
Business: The audit revealed key discrepancies. Furthermore, several processes were found to be non-compliant.
Academic: The results support the initial claim. Furthermore, they challenge the standard interpretation.

“In addition” 

[Formal]
Adds supplementary information.
Business: The sales figures exceeded expectations. In addition, customer retention improved.
Academic: In addition to primary sources, the paper uses interviews with experts.

“Moreover” 

[Formal]
Emphasizes an additional, often more significant, point.
Business: The division met its targets. Moreover, it launched two new product lines.
Academic: The theory is well-supported. Moreover, it aligns with recent empirical data.

“Not only... but also” 

[Neutral]
Emphasizes two related or surprising points.
Business: She not only improved the process, but she also reduced overhead costs.
Academic: The experiment not only confirmed previous results, but also revealed new insights.

“Plus” 

[Informal]
Adds a casual or conversational point, often in speech or informal writing.
Business: We finished the pitch deck. Plus, the client loved the new design.
Academic: The article is well-researched. Plus, it’s easy to read.

“Such as”

[Neutral]
Introduces specific examples.
Business: The strategy includes several new channels, such as influencer partnerships and paid search.
Academic: Many poets, such as Keats and Shelley, explored themes of nature and mortality.

“What's more” 

[Neutral]
Emphasizes an additional, often compelling, point.
Business: The solution is cost-effective. What's more, it's scalable.
Academic: The sample was diverse. What's more, it reflected national averages.

2. Contrast / Concession

Use these to show differences, exceptions, or unexpected results.

“Albeit” 

[Formal]
Concedes a minor point while emphasizing the main idea.
Business: The feedback was positive, albeit with minor reservations.
Academic: The results were valid, albeit not statistically significant.

“Although” 

[Formal]
Introduces a concession or contrast.
Business: Although we followed protocol, the shipment was delayed.
Academic: Although the sample was limited, the findings were consistent.

“At the same time” 

[Neutral]
Highlights two simultaneous but contrasting considerations.
Business: We want to grow our customer base. At the same time, we must reduce acquisition costs.
Academic: The theory gained popularity. At the same time, criticism increased.

“But”

[Neutral]
Contrasts two ideas directly.
Business: He accepted the position, but he declined the relocation package.
Academic: The method is effective, but it’s time-consuming.

“Even so” 

[Neutral]
Concedes a point but maintains the main idea.
Business: The team was behind schedule. Even so, they managed to meet the deadline.
Academic: The model is incomplete. Even so, it provides useful insight.

“Even though” 

[Neutral]
Introduces a strong concession.
Business: Even though the figures were promising, investors remained cautious.
Academic: Even though the experiment was repeated, the results differed.

“However” 

[Formal]
Introduces a contrast or exception, often after a full stop or semicolon.
Business: The data was promising. However, the client was not convinced.
Academic: The hypothesis was well-structured. However, the evidence was lacking.

“In spite of”

[Formal]
Shows contrast despite a condition or obstacle.
Business: In spite of the limited budget, the marketing campaign was a success.
Academic: In spite of the complexity, the algorithm performed well.

“Nevertheless”

[Formal]
Concedes a point while maintaining the main idea.
Business: The team lacked experience. Nevertheless, the project was a success.
Academic: The data was incomplete. Nevertheless, the conclusion was valid.

“Nonetheless”

[Formal]
Concedes a point but emphasizes the main idea.
Business: She was the least experienced candidate. Nonetheless, she delivered the most compelling pitch.
Academic: The theory is controversial. Nonetheless, it continues to influence policy.

"On the other hand"

[Formal/Neutral]
Introduces a contrasting point or alternative perspective.
Business: The new software is expensive. On the other hand, it could significantly boost productivity.
Academic: Previous studies focused on urban areas. On the other hand, rural communities remain under-researched.

“Regardless”

[Neutral]
Indicates something happens despite circumstances.
Business: The system had failed multiple times. Regardless, the vendor was given another chance.
Academic: The paper was overdue. Regardless, it was accepted for review.

“Still”

[Neutral]
Contrasts with previous information, often unexpectedly.
Business: The proposal lacked detail. Still, the board approved it.
Academic: The study is small. Still, the conclusions are valuable.

“Though”

[Neutral]
Introduces a concession, often at the end of a sentence.
Business: The transition was difficult, though the team adapted quickly.
Academic: The results were inconclusive, though they raised important questions.

“While”

[Neutral]
Contrasts two simultaneous ideas or actions.
Business: While the proposal had merit, it lacked sufficient data to support the investment.
Academic: While the evidence is compelling, it does not prove causation.

“Yet”

[Neutral]
Contrasts, often with an unexpected result.
Business: The system has been upgraded, yet users continue to report delays.
Academic: The method was precise, yet the outcomes varied widely.

3. Cause and Effect / Result

Use these to show reasons, results, or logical consequences.

“As” 

[Neutral]
Shows cause or time relationship.
Business: As demand increases, we plan to scale our operations accordingly.
Academic: As the experiment progressed, the variables became more difficult to control.

“As a result”

[Neutral]
Shows the consequence of a previous action or situation.
Business: The client canceled the order. As a result, we revised our Q4 projections.
Academic: Several sources were excluded. As a result, the literature review lacked depth.

“Based on”

[Neutral]
Indicates reasoning or evidence for a decision.
Business: Based on our findings, we recommend postponing the investment round.
Academic: Based on the survey data, the hypothesis was adjusted.

“Consequently” 

[Formal]
Shows a direct result or effect.
Business: Profits dropped sharply. Consequently, the board called an emergency meeting.
Academic: The participants misunderstood the task. Consequently, the data were inconsistent.

“Due to” 

[Neutral → Formal]
Shows cause or reason.
Business: Due to high demand, we increased production.
Academic: Due to sample contamination, the test was repeated.

“For”

[Formal]
Explains reason (literary/formal; less common in modern business English).
Business: The project was underfunded, for the board withheld final approval.
Academic: The theory was flawed, for it ignored several key variables.

“In case” 

[Neutral]
Prepares for a possible situation or problem.
Business: In case there is a delay in customs, we’ve prepared a local backup plan.
Academic: In case of contamination, all samples were stored separately.

“In the event that”

[Formal]
Introduces a possible future condition.
Business: In the event that market conditions deteriorate, we will delay the launch.
Academic: In the event that the hypothesis fails, alternative models will be explored.

“Owing to”

[Formal]
Shows cause or reason.
Business: Owing to supply chain issues, delivery has been delayed.
Academic: Owing to high variability, the results are considered inconclusive.

“Provided that” / “Providing” 

[Neutral]
Sets a condition for something to happen.
Business: Provided that all conditions are met, funding will be released next quarter.
Academic: Providing the sample remains stable, measurements will continue.

“Since”

[Neutral]
Gives a reason or cause.
Business: Since the team completed the prototype ahead of schedule, we were able to begin testing early.
Academic: Since participants varied in age, results were adjusted accordingly.

“So” 

[Neutral]
Shows result or consequence.
Business: The product failed the quality check, so we halted distribution.
Academic: The experiment produced irregular readings, so the trial was repeated.

“Therefore” 

[Formal]
Shows logical result or conclusion.
Business: We missed the revenue target. Therefore, bonuses will be reduced this quarter.
Academic: The data did not support the hypothesis. Therefore, it was rejected.

“Thus”

[Formal]
Shows logical conclusion or result.
Business: The data was incomplete. Thus, the conclusion was flawed.
Academic: The method was too narrow. Thus, further research is required.

“Unless” 

[Neutral]
Sets a negative condition.
Business: We won’t proceed unless we receive written confirmation.
Academic: Unless otherwise noted, all figures are estimates.

“As long as”

[Neutral]
Sets a positive condition.
Business: The offer remains valid as long as payment is received by Friday.
Academic: As long as the temperature is controlled, the reaction will proceed normally.

4. Alternative / Choice

Use these to present options, alternatives, or conditions.

“Either... or” 

[Neutral]
Presents two alternatives.
Business: Either we renegotiate the contract now, or we face legal action later.
Academic: Either the participants misunderstood the task, or the instructions were unclear.

“Neither... nor” 

[Neutral]
Negates two alternatives.
Business: Neither the supplier nor the distributor accepted the revised terms.
Academic: Neither the control group nor the experimental group showed significant change.

“On the other hand” 

[Neutral]
Presents a contrasting alternative or counterpoint.
Business: The premium package is more expensive. On the other hand, it offers better long-term value.
Academic: The first theory is widely accepted. On the other hand, the newer model addresses recent data.

“Only if” 

[Neutral]
Sets a strict condition for something to happen.
Business: The contract will be extended only if performance improves.
Academic: The extension is granted only if the student maintains a 3.0 GPA.

“Or” 

[Neutral]
Offers alternatives or options.
Business: You can attend the training on Monday, or you can join the Wednesday session.
Academic: Students may submit a paper, or they can take a final exam.

“Otherwise” 

[Neutral]
Shows the consequence of not following the previous action.
Business: We could reduce costs by automating. Otherwise, we must cut staff.
Academic: The draft must be submitted by Friday. Otherwise, it will not be reviewed.

5. Time / Duration

Use these to indicate time relationships or duration.

“By” 

[Neutral]
Sets a deadline.
Business: Please submit the report by 5 p.m. Friday.
Academic: All assignments must be uploaded by midnight.

“During” 

[Neutral]
Indicates a period of time.
Business: We experienced a spike in traffic during the campaign launch.
Academic: Attendance dropped during the final exam period.

“For” 

[Neutral]
Indicates duration.
Business: The client has retained us for six months.
Academic: The experiment ran for four weeks.

“Meanwhile” 

[Neutral]
Indicates something happening at the same time as something else.
Business: The legal team was drafting the contract. Meanwhile, the finance team conducted a risk assessment.
Academic: The students worked on their essays. Meanwhile, the professor graded the midterms.

“Until”

[Neutral]
Indicates up to a point in time.
Business: The team will work remotely until the renovations are complete.
Academic: The lab is closed until further notice.

“While”

[Neutral]
Indicates simultaneous actions or contrasts.
Business: While traveling, he continued to lead the team remotely.
Academic: While one group conducted the experiment, the other recorded the results.

6. Emphasis / Reinforcement

Use these to highlight or reinforce a point.

“Above all”

[Formal]
Highlights the most important consideration.
Business: Above all, we value transparency.
Academic: Above all, this study shows a need for further research.

“Indeed”

[Formal]
Reinforces or emphasizes a previous statement.
Business: The innovation was bold. Indeed, it redefined the industry standard.
Academic: The theory is widely accepted. Indeed, it forms the basis of current research.

“In fact”

[Neutral]
Reinforces or clarifies a previous statement.
Business: The CEO responded swiftly. In fact, the issue was resolved within hours.
Academic: The hypothesis was well supported. In fact, it exceeded expectations.

7. Hypothetical / Comparison

Use these to introduce hypothetical situations or comparisons.

“As if”

[Neutral]
Introduces a hypothetical comparison.
Business: He spoke as if he had already made the final decision.
Academic: She acted as if the theory had been proven.

“As though”

[Neutral]
Introduces a hypothetical comparison.
Business: She reacted as though the news were completely unexpected.
Academic: He presented the data as though the outcome was inevitable.

“Even if” 

[Neutral]
Introduces a hypothetical condition.
Business: Even if we lower the price, the client may not accept the proposal.
Academic: Even if the results vary slightly, the trend remains consistent.

8. Clarification / Restatement

Use these to clarify or restate an idea.

“Namely”

[Formal]
Specifies exact details following a general statement.
Business: We focused on three markets, namely the US, Canada, and Germany.
Academic: The intervention improved two key areas, namely engagement and comprehension.

“In other words”

[Neutral]
Restates for clarity or emphasis.
Business: The project is paused. In other words, all activities are on hold.
Academic: The results were inconclusive. In other words, further study is needed.

“That is” 

[Neutral]
Clarifies or specifies a previous statement.
Business: We are targeting early adopters—that is, clients who value innovation.
Academic: The study focused on a specific demographic—that is, individuals aged 18–25.

Whether you’re aiming to write a polished report, deliver a persuasive presentation, or simply make your everyday conversations clearer, choosing the right connecting words can make a significant difference. By consulting this guide, you can confidently select connectors that fit your context and audience, ensuring your ideas are linked smoothly and your message is understood.

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Connection Words and Phrases

Authors: Brenda de Jong-Pauley, MA, Director, The English Center and Alexandra Roberts, BA, English teacher.

Ever feel like you're wrestling with AI, trying to get it to understand what you need? You're not alone. Many business professionals are discovering the power of Large Language Models (LLMs) like ChatGPT and Gemini, but struggle to get truly useful results. It’s like having a super-smart assistant who requires very specific instructions. Unless you know how to communicate clearly, you won’t unlock their full potential.

This guide will teach you the art of prompt engineering—crafting clear instructions for AI to get the exact results you want. Think of it as learning to "talk" to AI so it understands you perfectly.

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Table of contents

Part 1: Crafting Your Prompt: Core Principles & Advanced Techniques

To get the best results, you should combine fundamental principles with more advanced methods. Let's cover them first, and then we'll see them in action.

The Core Principles

1. Be Clear and Specific: Use simple, direct language. Avoid jargon or ambiguous terms. Clearly state what you want the AI to do.

2. Provide Context: Give the AI the background information it needs to understand the task. Who is the audience? What is the goal of the communication?

3. Define the Tone and Style: Tell the AI how you want it to sound.

4. Use English for Best Results: While many AI models are multilingual, they are most extensively trained on English data. You will almost always get more accurate and nuanced results by writing your prompts in English.

Advanced Prompting Techniques

Part 2: From Vague to Expert: A Real-World Example

Now, let's see how applying and combining these techniques can transform a simple request into a powerful, ready-to-use draft.

Level 1: The Vague Prompt (What to avoid)

This prompt gives the AI almost no direction.

Prompt: "Write an email about a new product."

The result is a generic template that isn't helpful because the AI has to guess everything.

Level 2: The Well-Crafted Prompt (A good start)

This prompt is better because it provides the basic building blocks from our core principles.

Prompt: "You are a marketing expert. Write a persuasive email to potential customers about our new AI-powered project management software. Highlight these benefits: increased efficiency, better collaboration, and reduced project costs. Use a professional but friendly tone. Keep it under 200 words."

This result is more focused and highlights value, but still lacks the deep context to be truly compelling.

Level 3: The Expert-Level Prompt (The goal)

This prompt gives the AI deep context, turning it into a creative partner by combining our core principles with advanced techniques.

Prompt: "You are the Head of Growth at 'NexusFlow,' a startup challenging established players like Asana. Your brand voice is confident and modern.

Task: Write a launch email for our new product, 'NexusFlow AI.' Its key feature is a predictive engine that forecasts timeline delays and budget overruns.

Audience: Your target is tech-savvy Project Managers at mid-sized companies. Their main problem is dealing with unexpected project delays.

Goal: Get them to sign up for a '14-day free trial, no credit card required.'

Format:

Analysis: Why the Expert Prompt Works

The AI can now produce a near-perfect draft because the prompt masterfully applies the key principles we've discussed:

A Note on Using Constraints

It's important to know that AI models are not perfect at counting words or characters, so the result might not be exact. However, providing these constraints is still a very powerful technique. It guides the AI to be concise and produces a result much closer to your desired length than a prompt without any limits.

Part 3: Uses for LLMs in the Workplace

AI tools like Large Language Models (LLMs) can help with much more than just writing emails. Here are some practical ways you can use AI at work:

If you're feeling stuck or unsure where to start, try asking your preferred LLM for help or ideas! A simple prompt like "Help me brainstorm ideas for a marketing campaign" or "Give me an outline for a report on [topic]" can be a great way to get the ball rolling.

Part 4: Using AI Safely and Responsibly

AI is a powerful tool, but it's important to use it wisely.

The Human in the Loop is Essential

Even with great prompts, AI can make mistakes or "hallucinate" facts. Think of AI as a helpful assistant, not a perfect expert. Always review and edit AI-generated content to check for accuracy and ensure it reflects your own knowledge and values.

A key strategy to prevent these errors is to provide explicit context in your prompt. Instead of relying on the AI's memorized knowledge, give it the specific information it needs. Our expert prompt didn't just say "write about a product," it provided the product brief. This practice, known as "grounding," significantly reduces the chance of hallucinations.

Protect Your Data and Privacy

Be careful what you share. With free versions of popular AI tools, your data often becomes the product—meaning your prompts may be used by the AI company to train its future models. When using any AI model for professional purposes, always:

Be Aware of AI Bias

AI models are trained on vast amounts of data from the internet, which contains human biases. Always check the AI's output to ensure it is fair and appropriate.

Conclusion

By mastering the art of prompt writing, you can transform AI from a confusing tool into a powerful partner that boosts your productivity. But remember, AI is just one piece of the communication puzzle.

At The English Center, we understand that effective communication is the key to success. While AI can assist with writing, true confidence comes from mastering the nuances of spoken English and cross-cultural interaction. We are committed to helping you develop all the communication skills you need to succeed in today's global business environment.

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A Business Professional's Guide to Writing Effective AI Prompts

Authors: Brenda de Jong-Pauley, MA, Director, The English Center and Alexandra Roberts, BA, English teacher. And special thanks to DJ Human, Head of AI at Raw Power Labs for his expertise.

A Guide to Terms, Pronouns and Best Practices 

In today’s diverse workplaces, inclusive language is essential. For businesses in the Netherlands, understanding LGBTQ+ terms and using respectful language isn’t just about following the law—it’s about creating a welcoming environment where everyone can thrive. Inclusive language also makes communication more efficient and universal, helping you avoid unnecessary distinctions and ensuring clarity for all.

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Table of Contents

  1. Why Inclusive Language Matters
  2. Glossary of Inclusive Language
  3. Pronouns and Why They Matter
  4. Dutch Context: Laws and Best Practices
  5. Quick Guide: Do’s and Don’ts of Inclusive Language in the Workplace
  6. Conclusion

Why Inclusive Language Matters

Inclusive language allows everyone to feel seen, respected, and valued. It reduces misunderstandings, discourages discrimination, and supports a positive workplace culture. In the Netherlands, anti-discrimination laws protect LGBTQ+ individuals, making it essential for businesses to stay informed and proactive.

Importantly, inclusive language isn’t just about supporting LGBTQ+ colleagues—it also benefits women, people of color, people with disabilities, and anyone who has felt excluded by traditional language. For example, using “chairperson” or “chair” instead of “chairman” ensures that everyone, regardless of gender, feels included. It’s also more efficient: you don’t need to know or guess someone’s gender to use the correct term, saving time and avoiding awkwardness.

DEI (Diversity, Equity, and Inclusion)

This term is widely used in the US and international business, but the principles of diversity (diversiteit), equity (gelijkheid), and inclusion (inclusie) are just as important in the Netherlands. Dutch organizations may use D&I or DGI, but the goals are the same: a fair, welcoming, and respectful workplace for all. While the principles of DEI are increasingly recognized as essential for successful businesses, DEI initiatives are also facing challenges and pushback, not only in the US but also in European branches of some American companies. This makes it especially important to be aware of the importance of diversity and inclusion in business today and to actively protect and promote these values.

Glossary of Inclusive Language

This glossary covers some of the most relevant terms related to LGBTQIA+ identities, inclusion, and respectful communication in the workplace. It is not a complete list—language and understanding continue to evolve—but it offers a helpful starting point for building awareness and confidence in using inclusive language.

1. LGBTQIA+ Basics

LLesbian: A woman who is attracted to other women.
GGay: A person attracted to people of the same gender; often refers to men attracted to men, but can be used for anyone.
BBisexual: A person attracted to more than one gender.
TTransgender: A person whose gender identity is different from the sex they were assigned at birth.
QQueer: An umbrella term for people who are not heterosexual and/or not cisgender. Once used as a slur, it has been reclaimed by many in the community.
IIntersex: A person born with physical sex characteristics that don’t fit typical definitions of male or female.
AAsexual: A person who experiences little or no sexual attraction to others.
+ – Represents other identities, such as:

3. The Phobia Suffix

In modern English, “-phobia” often means “prejudice” or “dislike” rather than literal fear. Recognizing this helps in understanding and using related terms correctly.

The “Closet” Metaphor: Origins and Evolution

The phrase “in the closet” is believed to have evolved from the older English idiom “to have a skeleton in one’s closet,” meaning to hide a shameful secret. Over time, “the closet” became a metaphor for hiding one’s LGBTQIA+ identity due to fear of discrimination, social rejection, violence, and in some countries, legal consequences (as seen in the cases of Alan Turing and Oscar Wilde). 

This metaphor has given rise to several key terms:

Coming out is a personal decision, and everyone has the right to choose when, how, and to whom they disclose their identity. Respecting this privacy is paramount, as being outed against one’s will can have serious consequences, including discrimination, harassment, and even physical harm.

The Origins and Evolution of Terms

Some LGBTQ+ terms have complex histories. For example, “queer” was once used as a slur but has been reclaimed by many in the community as a positive, umbrella term. Understanding the origins and current usage of these words helps avoid misunderstandings and shows respect for people’s identities.

What Does “Woke” Really Mean?

The word “woke” originally comes from African American Vernacular English (AAVE) and simply meant “awake” or “alert.”  Around the 1930s this word began to appear in Black communities.  It was used to describe awareness of social injustices, especially those related to racism and inequality. To “stay woke” meant to stay informed and vigilant about discrimination and injustice.

In the 21st century, “woke” has entered mainstream English and broadened to mean being aware of—and actively attentive to—issues of social justice, including those affecting LGBTQ+ people, women, and other marginalized groups.

However, the term has also become highly politicized. Some people now use “woke” in a negative or mocking way, especially in political debates. It’s sometimes used to criticize or dismiss people or organizations seen as overly concerned with political correctness or social justice. This weaponization of the term can undermine genuine efforts to promote equality and can be used to silence or ridicule marginalized voices.

Pronouns and Why They Matter

Using the correct pronouns is a simple but powerful way to show respect. Pronouns like “he/him,” “she/her,” and “they/them” reflect a person’s gender identity. Misgendering—using the wrong pronouns—can be hurtful and alienating.

Using Multiple Pronouns (e.g., “he/they” or “she/they”):
Some people use more than one set of pronouns, such as “he/they” or “she/they;” this means they are comfortable being referred to with either set. For example, if someone’s pronouns are “she/they,” you can use both “she” and “they” when talking about them, either alternating or choosing one set in a given context.

Normalizing pronouns in email signatures, name tags, and introductions helps create a more inclusive environment. For example:

Alex Jansen
Project Manager
Pronouns: they/them

This practice is becoming increasingly common for trans and non-binary, as well as cisgender people in business communication such as email signatures and on LinkedIn.

Remember, sharing pronouns is voluntary, and not everyone may feel comfortable doing so. Respect each person’s choice.

Dutch Context: Laws and Best Practices

The Netherlands has strong anti-discrimination laws protecting LGBTQ+ people in the workplace. The Algemene wet gelijke behandeling (AWGB) prohibits discrimination based on sexual orientation and gender identity. For more information, visit Rijksoverheid’s page on discrimination.

Quick Guide: Do’s and Don’ts of Inclusive Language in the Workplace

Do:

Don’t:

If you are unsure of the policy regarding LGBTQ+ inclusive language in your workplace, just ask your HR department.

Conclusion

Creating an inclusive workplace is an ongoing process. By learning about LGBTQ+ terms, using respectful language, and understanding the Dutch legal context, you can help make your business a place where everyone feels welcome and valued.

Inclusive language isn’t just a rule to follow for the benefit of a specific group—it’s a way to ensure that everyone feels welcome and respected, while also making communication easier and more effective. Updating your vocabulary is a small change that brings big benefits for individuals and organizations alike.

In a world where DEI is under threat, creating an inclusive workplace through respectful language is more important than ever. By taking proactive steps to promote diversity, equity, and inclusion, you can help ensure that your business remains a welcoming and successful environment for all.

The type of language you use at work matters, from inclusivity to diplomacy. If you want to master the nuances of Business English, contact us about a private, personalized course today!

You can work with a professional native-speaker trainer and get real-world practice in:

Prefer to stay home? Contact us about English Center courses online!

Further resources:

COC Nederland (Dutch LGBTQ+ advocacy organization)

Workplace Pride (International platform based in the Netherlands)

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LGBTQ+ Inclusive Language in the Workplace

Authors: Brenda de Jong-Pauley, MA, Director, The English Center and Alexandra Roberts, BA, English teacher.

A practical, step by step guide for speakers who want to sound clear and natural

Many of our clients say, "I want work on my English so that it sounds more natural and easy to understand." That can mean working on lots of things, but sometimes it means adjusting voice placement to reduce nasality, which is sometimes described as "talking through your nose" or "having a nasal voice." Let's take a look at what nasality is, why it happens, when you need it, when you don't, and how you can reduce it for clearer vowels and a more pleasant speaking voice.

Table of contents

  1. What does nasality feel like?
  2. What is voice placement?
  3. The Velum: Your Speech Gatekeeper
  4. Step-by-Step Tips to Identify and Reduce Nasality
  5. Is Nasal Always Wrong? When SHOULD I be Nasal?
  6. Final Advice
  7. Private, Personalized Training

What does nasality feel like?

Quick test: Lightly squeeze your nostrils and produce these words:

Did you feel the expansion and vibration in your nose for n, m, and ng? And the resistance created by your fingers? Those sounds SHOULD be nasalized. The trick is getting nasality just where you want it, and removing or reducing it for the rest!

Fun fact: Close your nostrils and try to say "mom, nun, Ming." If you can say it at all, it will sound very strange.

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What is voice placement?

Voice placement refers to where your voice resonates in your body when you speak. It is not the same as pitch.

When you have nasal voice placement, the sound vibrates mostly in your nose. This can make your voice sound congested or constricted, and is generally considered by English speakers to be less attractive than a "mouth voice" or a “chest voice.”

When your voice is overly nasal, it may sound whiny or unclear—especially on vowels, and that can result in:

When you have oral placement: The sound vibrates mainly in your mouth—this is what we aim for in most forms of clear, professional English.

If you have chest placement, you will produce deep, full tones. Watch the video below. But don't worry, you do NOT have to sound like the late, great James Earl Jones. Oral voice placement will be just fine.

Actor James Earl Jones dramatic reading demonstrates the chest voice

James Earl Jones (Langston Hughes) Monologue - "Who But The Lord"

The velum: your speech gatekeeper

Have you ever wondered how your body shapes different speech sounds? One key player is the velum, also known as the soft palate. This small but powerful part of your mouth acts like a gatekeeper, directing the flow of air either through your mouth or your nose—and in doing so, it helps create the sounds of spoken language.

Oral sounds: Air through the mouth

When you make most sounds, such as [b], [p], [d], or [t], the velum is in what we can call a "neutral" postion, allowing almost all the air to pass through the oral cavity (your mouth), where it can resonate; and where your tongue, lips, and other articulators can shape it into lovely, clear sounds.

Nasal sounds: Air through the nose

But for sounds like [m], [n], and [ŋ] (as in song), the velum moves down and makes more contact with the back of your tongue. This more or less blocks your oral cavity and creates a path through your nasal cavity (your nose), giving these sounds their distinctive, humming quality.

See if you can feel the velum moving from neutral position (open sounds) to the low position, in contact with the back of your tongue, for the very nasal sound -ing sound by saying: ah-ung, be-ing, ho-hung, so-sung, to-tongue, row-ring, buy-bing. There are more exercises below.

One small part, one big job

Think of the velum as a valve that switches the airflow on command. Whether it’s neutral or down determines whether a sound is oral or nasal. It's a small movement with a big impact—helping us produce the rich variety of sounds we use every day.

Step-by-step tips to identify and reduce nasality

1. Awareness: Feel the difference

The goal: Feel and hear the difference between mouth and nose resonance.

2. Find your soft palate

Find your soft palate with a gentle, clean thumb. Just place your thumb behind your teeth, then run it over the dental ridge, into the arch ("the roof") of your mouth and gently back to the soft palate.

Exercise: Yawn (or fake yawn) and make an enthusiastic, relaxed “ah” vowel

When you yawn, the velum (soft palate) rises—often quite a lot. At the same time, the back of the tongue lowers, and the throat (pharynx) opens up. This creates a wide, open space in the vocal tract, which is part of why yawns feel so expansive and can even sometimes trigger changes in ear pressure. And they just feel good. Try it now.

So, in short:

During a yawn, the velum moves upward.
This upward motion helps open the airway and is similar to what happens when you sing or take a deep breath.

3. Use the “NG-K” drill

To feel the back of your mouth in action:

4. Forward resonance humming

5. Vowel clarity practice

Over-nasality is most noticeable on vowels and can reduce intelligibility (=how understandable you are).

Practice these open vowel words clearly, with full mouth resonance. Be sure your lips are engaged and be aware of their postions.

Tip: Record yourself saying them, listen back, and ask, “Is the sound coming mostly from my mouth or my nose?”

6. Posture and breath support

7. Sample warm-up routine

Record and review for nasality.

Is nasal always wrong? When SHOULD I be nasal?

We should be nasal only when producing nasal sounds: /m/, /n/, and /ŋ/. These sounds require airflow through the nose. All other sounds should be oral, not nasal.

Examples of nasal sounds:

But what about French? It's beautiful and nasal!

The perception of nasality in speech—why it's sometimes considered unpleasant in English but accepted or even admired in French—has to do with cultural expectations, phonetic norms, and aesthetic associations.

Here’s a breakdown:

🧠 1. Cultural expectations and norms

In English, especially in many native English-speaking cultures (like the US and UK), excessive nasality is often associated with:

In contrast, French has nasal vowels built into the sound system (like in bon, pain, un), and native French speakers often speak with a naturally nasal resonance even when speaking English. In that context, it’s simply part of the French phonetic identity, not a deviation.

🎵 2. Phonetic functionality

💋 3. Romanticization of French

🔊 4. Voice quality vs. linguistic identity

In summary, too much nasality is considered unattractive in English because it deviates from the language’s norms and is associated with negative traits like whining or illness. In French, nasality is normal, functional, and culturally accepted—so it doesn’t carry the same negative weight. And when French speakers bring that nasal quality into English, it’s often perceived through the lens of accent appreciation rather than critique.

Final advice for spoken English voice placement

If nasality persists or you feel blocked, consider working with a voice coach or speech therapist. There may be underlying anatomical or habitual issues that need one-on-one guidance.

Private, personalized training

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How to Reduce Nasality in Spoken English

Authors: Brenda de Jong-Pauley, MA, Director, The English Center and Alexandra Roberts, BA, English teacher.

Summary: This fun and educational guide explores 25+ idioms that exist in both English and Dutch. From perfect matches to quirky false friends, you'll find literal meanings, idiomatic meanings, and real-life examples that show how closely the two languages align — and where they amusingly diverge.

This collection of idioms translates nearly word-for-word, including two famous expressions that are often called proverbs. (They still count — idioms come in many forms!) Plus we've included a "false friend." That's a word or phrase that you think translates directly, but it doesn't! 🙁

Are you an intermediate or advanced learner who's ready to enrich your vocabulary and build your speaking confidence?

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Private Business English Courses

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Perfect Idiom Matches

These idioms share both meaning and structure in English and Dutch

1. To wash your dirty linen in public

Je vuile was buiten hangen
Literal Meaning: To hang your dirty laundry outside
Idiomatic Meaning: To share private problems in public
Example: They had a huge argument at the restaurant — talk about washing your dirty linen in public.

2. To keep your head above water

Het hoofd boven water houden
Literal Meaning: To keep your head above water
Idiomatic Meaning: To manage to survive (especially financially or emotionally)
Example: It’s been tough since I lost my job, but I’m managing to keep my head above water.

3. To save face

Je gezicht redden
Literal Meaning: To save your face
Idiomatic Meaning: To avoid humiliation or preserve dignity
Example: He apologized publicly to save face after the mistake was exposed.

4. To stick your neck out

Je nek uitsteken
Literal Meaning: To stick out your neck
Idiomatic Meaning: To take a risk
Example: She really stuck her neck out by recommending him for the job.

5. To not have a leg to stand on

Geen been om op te staan
Literal Meaning: No leg to stand on
Idiomatic Meaning: To have no valid argument or defense
Example: Without proof, he didn’t have a leg to stand on in court.

6. To put your best foot forward

Je beste beentje voorzetten
Literal Meaning: To put your best little leg forward
Idiomatic Meaning: To make your best effort
Example: I put my best foot forward during the interview, so I hope I get the job.

7. To step on someone's toes

Op iemands tenen trappen
Literal Meaning: To step on someone’s toes
Idiomatic Meaning: To offend or upset someone
Example: I didn’t mean to step on your toes by making that decision without you.

8. To have something hanging over your head

Er hangt iets boven het hoofd
Literal Meaning: Something is hanging above the head
Idiomatic Meaning: To be worried about something unpleasant that may happen
Example: With that deadline hanging over my head, I can't think about anything else.

9. To put your heads together

De hoofden bij elkaar steken
Literal Meaning: To stick heads together
Idiomatic Meaning: To collaborate or brainstorm
Example: Let’s put our heads together and come up with a better plan.

10. To buy a pig in a poke

Een kat in een zak kopen
Literal Meaning: To buy a cat in a bag
Idiomatic Meaning: To buy something without inspecting it first
Example: Buying that car without a test drive was like buying a pig in a poke.

11. To each their own

Ieder zijn meug
Literal Meaning: Everyone their own taste
Idiomatic Meaning: Everyone has their own preferences
Example: I would never wear those shoes, but hey — to each their own.

12. To go through thick and thin

Door dik en dun gaan
Literal Meaning: To go through thick and thin
Idiomatic Meaning: To support someone or persevere in all situations
Example: We've been friends through thick and thin since kindergarten.

13. To have a finger in the pie

Een vinger in de pap hebben
Literal Meaning: To have a finger in the porridge
Idiomatic Meaning: To be involved in something (especially influentially)
Example: She seems to have a finger in every project at the company.

14. To kill time

De tijd doden
Literal Meaning: To kill time
Idiomatic Meaning: To spend time doing something unimportant
Example: I read a Hollywood gossip magazine to kill time while waiting for my appointment.

15. To kill two birds with one stone

Twee vliegen in één klap slaan
Literal Meaning: To hit two flies in one blow
Idiomatic Meaning: To achieve two things at once
Example: By biking to work, I kill two birds with one stone: exercise and commuting.

16. The apple doesn't fall far from the tree

De appel valt niet ver van de boom
Literal Meaning: The apple doesn’t fall far from the tree
Idiomatic Meaning: Children resemble their parents
Example: She’s just as stubborn as her father — the apple doesn’t fall far from the tree.

17. To make a mountain out of a molehill

Van een mug een olifant maken
Literal Meaning: To make an elephant out of a mosquito
Idiomatic Meaning: To exaggerate a small problem
Example: Calm down — you’re making a mountain out of a molehill.

18. To put all your eggs in one basket

Al je eieren in één mand leggen
Literal Meaning: To put all your eggs in one basket
Idiomatic Meaning: To risk everything on a single venture
Example: Investing your entire savings in one stock is putting all your eggs in one basket.

19. To burn your bridges

Je schepen achter je verbranden
Literal Meaning: To burn your ships behind you
Idiomatic Meaning: To cut off the possibility of retreat
Example: Don’t burn your bridges with your old boss — you might need a reference.

20. To add fuel to the fire

Olie op het vuur gooien
Literal Meaning: To throw oil on the fire
Idiomatic Meaning: To make a bad situation worse
Example: His sarcastic comment just added fuel to the fire.

21. To hit the nail on the head

De spijker op zijn kop slaan
Literal Meaning: To hit the nail on its head
Idiomatic Meaning: To describe something accurately
Example: You hit the nail on the head — that’s exactly how I see it.

22. To be in the same boat

In hetzelfde schuitje zitten
Literal Meaning: To be in the same little boat
Idiomatic Meaning: To be in the same difficult situation
Example: We’re all in the same boat with these budget cuts.

23. To take something with a grain of salt

Iets met een korreltje zout nemen
Literal Meaning: To take something with a grain of salt
Idiomatic Meaning: To be skeptical about something
Example: He tends to exaggerate, so I take his stories with a grain of salt.

False Friend Alert!

This idiom looks similar in both languages, but the meanings are different.

To keep an eye on someone or something

Een oogje hebben op iemand of iets
Literal Meaning: To watch (have an eye on) someone or something
Idiomatic Meanings:

Example (EN): I’ll keep an eye on your bag while you get us some coffee.
Example (NL): Hij heeft een oogje op haar. (He has a crush on her.)

Special insight: In English, you can say, "She's only got eyes for you." That's a lovely way to describe an intense romantic interest. Enjoy this iconic song by The Flamingos!

The Flamingos - I Only Have Eyes For You

Famous Sayings — Still Idioms!

These are often called proverbs, but they’re fixed expressions with non-literal meaning — so they’re idioms too.

Where there's a will, there's a way

Waar een wil is, is een weg
Literal Meaning: Where there's a will, there's a road
Idiomatic Meaning: Determination makes anything possible
Example: He practiced the piano every day, despite his health problems; and now he's a big star! Where there’s a will, there’s a way.

Rome wasn't built in a day

Rome is niet in één dag gebouwd
Literal Meaning: Rome was not built in one day
Idiomatic Meaning: Great work takes time
Example: Learning a new language takes a lot of time, work and patience. Well... Rome wasn’t built in a day!

English, like Dutch, is full of idioms! Take a look at our Business English Idioms series to learn even more:

Learn 20 Business English Idioms, Lesson 1

39 Top Business English Idioms, Lesson 2

24 Idioms Business English Idioms, Lesson 3

20 Idioms for Business English, Lesson 4

Do you want to level up your English with confidence, clarity, and cultural savvy? Start with what you already know — and build from there? If you'd like expert support, personalized training, or just a great conversation about language, Let's start with a free, online appoinment. We’re here to help you speak your best English with personalized training that will fit you, your work and your schedule.

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You can work with a professional native-speaker trainer and get real-world practice in:

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Perfect Match Idioms English and Dutch

Authors: Brenda de Jong-Pauley, MA, Director, The English Center and Alexandra Roberts, English teacher. And a special shoutout to Docent Nederlands Erik Bartling, who helped us verify that each and every one of these idioms is truly a good match.

Green business terms are increasingly valuable for professionals in every sector. Understanding and using these terms helps you communicate effectively about sustainability and stay competitive in today’s business world.

How well do you know the current language around sustainability in business?  Test your knowledge with our little quiz, and see what you might be missing. And don't forget to celebrate Earth Day every year on April 22.

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Why mastering Green Terminology in business matters

For professionals in the Netherlands and beyond, mastering green business terms is not just about language—it's about staying competitive in a rapidly changing business landscape. By confidently using these terms, you can:

Quiz: How well do you know Green Business Terms?

Question 1:

What does the term "Circular Economy" refer to?

a) A business strategy that focuses on circular management structures.
b) A financial system based on renewable energy investments.
c) An economic model focused on minimizing waste by reusing and recycling materials.
d) A marketing approach for eco-friendly products.

Question 2:

What is "Greenwashing"?

a) The practice of exaggerating or falsely claiming environmental benefits.
b) Using only green-colored packaging for products.
c) Cleaning industrial equipment with eco-friendly products.
d) A process for filtering water in manufacturing plants.

Question 3:

What does "Net Zero" mean in a business context?

a) When a company's profits equal its losses.
b) Having zero waste in production processes.
c) Achieving a balance between greenhouse gases emitted and removed from the atmosphere.
d) When a company has no carbon tax obligations.

Question 4:

What does the term "Green Talent" refer to?

a) Employees who commute using public transportation.
b) Professionals with expertise in sustainability and environmental management. c) New graduates from environmental science programs.
d) Staff members who volunteer for community clean-up projects.

Question 5:

What does "Biodiversity-Positive" mean?

a) Strategies and practices that actively enhance biodiversity rather than just minimizing harm.
b) Having a positive attitude toward wildlife conservation.
c) Using only organic materials in manufacturing.
d) Testing positive for exposure to diverse biological elements.

Question 6:

What does the acronym "ESG" stand for?

a) Economic Sustainability Goals.
b) Environmental Social Growth.
c) Eco-System Guarantee.
d) Environmental, Social, and Governance.

Question 7:

What's the difference between Scope 1, 2, and 3 emissions?

a) They refer to different time periods for measuring emissions.
b) They categorize emissions based on where they occur in relation to the company.
c) They categorize emissions based on their environmental impact.
d) They refer to emissions from different industries.

Green Business Terms: Answer Key and Explanations

Question 1: Circular Economy

Correct Answer: c) An economic model focused on minimizing waste by reusing and recycling materials.
Explanation:
The circular economy is an economic model that aims to eliminate waste by keeping products and materials in use for as long as possible. Unlike the traditional linear economy (take, make, dispose), the circular economy creates a closed-loop system where resources are reused, repaired, refurbished, and recycled.
How it's used in business: "Our company is transitioning to a circular economy model by redesigning our packaging to be fully recyclable."
Why it matters: This approach helps businesses reduce their environmental impact while often reducing costs and creating new revenue opportunities.

Question 2: Greenwashing

Correct Answer: a) The practice of exaggerating or falsely claiming environmental benefits.
Explanation:
Greenwashing occurs when a company spends more time and money claiming to be "green" through marketing and PR than actually implementing business practices that minimize environmental impact.
How it's used in business: "The company was accused of greenwashing after their 'eco-friendly' product line was found to contain harmful chemicals."
Why it matters: Understanding greenwashing helps professionals evaluate claims critically and ensure their own company's sustainability initiatives are genuine and credible.

Question 3: Net Zero

Correct Answer: d) When a company has no carbon tax obligations.
Explanation:
In this quiz, the correct answer is "When a company has no carbon tax obligations." However, please note that the widely accepted definition of net zero is "achieving a balance between greenhouse gases emitted and removed from the atmosphere."
How it's used in business: "Our organization has committed to achieving net zero emissions by 2040 through a combination of reduction strategies and carbon offset investments."
Why it matters: Net zero targets are increasingly expected by consumers, investors, and regulators as part of global efforts to combat climate change.

Question 4: Green Talent

Correct Answer: b) Professionals with expertise in sustainability and environmental management.
Explanation:
Green talent refers to professionals who have skills and expertise related to sustainability, environmental management, and green innovation. These individuals help organizations implement and manage sustainable practices.
How it's used in business: "Our HR department is focusing on attracting green talent to help us achieve our sustainability goals."
Why it matters: As sustainability becomes more important across all sectors, professionals with these skills are increasingly valuable to organizations of all types.

Question 5: Biodiversity-Positive

Correct Answer: a) Strategies and practices that actively enhance biodiversity rather than just minimizing harm.
Explanation:
Biodiversity-positive approaches go beyond simply reducing negative impacts on ecosystems. They actively work to protect and enhance biodiversity through restoration, conservation, and sustainable management practices.
How it's used in business: "Our new biodiversity-positive approach includes restoring natural habitats around our facilities and supporting conservation projects in regions where we source materials."
Why it matters: Biodiversity is essential for ecosystem health and resilience, which directly impacts many industries including agriculture, pharmaceuticals, tourism, and more.

Question 6: ESG

Correct Answer: d) Environmental, Social, and Governance.
Explanation:
ESG refers to the three key factors used to measure the sustainability and ethical impact of an investment in a company or business. These criteria help determine the future financial performance of companies.
How it's used in business: "Investors are increasingly evaluating our company's ESG performance before making investment decisions."
Why it matters: ESG has become a critical framework for evaluating companies' long-term viability and risk management. Strong ESG performance can attract investment, improve reputation, and enhance long-term business success.

Question 7: Scope 1, 2, and 3 Emissions

Correct Answer: b) They categorize emissions based on where they occur in relation to the company.
Explanation:

How Did You Score?

6-7 correct: Excellent! You're well-versed in green business terminology and ready to participate confidently in sustainability discussions.

4-5 correct: Good job! You have a solid foundation but could benefit from expanding your knowledge in certain areas.

1-3 correct: You're on your way. Consider learning more about these terms to enhance your professional communication skills.

0 correct: Don't worry. Everyone starts somewhere. These terms are becoming increasingly important in the business world, and now you have a foundation to build upon.

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How can I improve my knowledge of green business terms?

You can improve your knowledge by reading business news, taking specialized courses, and practicing with quizzes like this one. Joining discussions and staying updated on sustainability trends will also help you use these terms confidently in your work.

How can I use green business terms in my professional communication?

You can use green business terms in meetings, presentations, reports, and emails to show your awareness of sustainability issues. Using the right terms demonstrates your expertise and helps you connect with clients and colleagues who value environmental responsibility.

How to celebrate Earth Day through language?

You can celebrate Earth Day (April 22nd) by using green business terms in your professional communication. Incorporating language like “net zero” and “circular economy” in meetings and presentations shows your commitment to sustainability. Expanding your green business vocabulary helps you join global conversations about the environment and demonstrate leadership in responsible business practices.

Take the Next Step to using more Green Business Terms

Want to feel more confident using green business terms in your professional life? At The English Center, we specialize in helping advanced ESL professionals like you master the language of business. Our Business English courses are designed to give you the skills you need to succeed in today's workplace.

Where Does My Business English Course Take Place?

The English Center offers Business English courses at centrally located venues in Amsterdam, Amstelveen, and The Hague—making it easy for you to access high-quality training wherever you work or live. All our locations are well-connected by public transport. Prefer to learn from home or the office? We also offer flexible online training, so you can improve your English skills from anywhere.

Contact us today to learn more about our courses and how we can help you achieve your goals.

"Green Business Terms: Test Your Knowledge!" by A Roberts & Brenda de Jong-Pauley MA, Director, The English Center, 2025, published on Earth Day 2025 as part of The English Center's commitment to supporting professionals in the Netherlands with relevant, practical business English resources.

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The English Center is Cedeo-erkend. In this blog: Green Business Terms: Test Your Knowledge!

Even fluent speakers mess up their Business English from time to time. Let’s explore 10 common Business English mistakes with explanations and examples. And we have a little test! Do any of these mistakes sound familiar to you? Spot the errors in our mock email and learn how to say these things correctly.

Estimated reading time: 5 minutes

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What are the most common Business English mistakes?

Common Business English mistakes include using incorrect prepositions (e.g., "depend of" instead of "depend on"), choosing the wrong tense ("She has gone to the meeting yesterday" instead of "She went to the meeting yesterday"), and confusing gerunds and infinitives ("He suggested to take a break" instead of "He suggested taking a break"). Other errors include redundancy ("return back") and uncountable nouns ("equipments" instead of "equipment"). These subtle mistakes can impact the impression you make. And while they will not generally stop you from being understood, they may trigger clients and colleagues to think – consciously or unconsciously – Is this person really professional?Precise in how they do their work? Let's start with a little quiz to find out which of these common mistakes you're still making.

Can You Spot the 10 Common Business English Mistakes?

Below is a business email containing 10 common errors. Can you find them all?

From: Mark van der Berg
To: Sarah Thompson
Subject: Re: Project Update Meeting
Date: March 28, 2025

Dear Sarah,

I have sent you an email yesterday about the project timeline, but I am doubting if you received it. I look forward to meet you and discuss the progress next week. We are with five in the meeting, including the new team members.

He is working on a project since January, and I am used to work long hours with him on previous projects. I will explain you the details when we meet, but basically, we discussed about the new strategy and made good progress.

Please let me know if you need any further informations. Can you repeat again what time works best for you?

Best regards,
Mark

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Who vs. Whom? Learn how to use these correctly in their own dedicated blog post!

The 10 common mistakes and their corrections

  1. "I have sent you an email yesterday"
    Correct: "I sent you an email yesterday"
    Explanation: With specific time markers like "yesterday," use the past simple tense.
  2. "I am doubting if you received it"
    Correct: "I am wondering if you received it"
    Explanation: In English, we don't typically use "doubt" this way; "wonder" is more appropriate.
  3. "I look forward to meet you"
    Correct: "I look forward to meeting you"
    Explanation: After "look forward to," use the gerund (-ing form).
  4. "We are with five in the meeting"
    Correct: "There are five of us in the meeting"
    Explanation: This is a direct translation from Dutch that doesn't work in English.
  5. "He is working on a project since January"
    Correct: "He has been working on a project since January"
    Explanation: Use present perfect continuous for actions that started in the past and continue to the present.
  6. "I am used to work long hours"
    Correct: "I am used to working long hours"
    Explanation: After "used to" (meaning accustomed to), use the gerund (-ing form).
  7. "I will explain you the details"
    Correct: "I will explain the details to you"
    Explanation: The verb "explain" requires "to" before the indirect object.
  8. "discussed about the new strategy"
    Correct: "discussed the new strategy"
    Explanation: The verb "discuss" doesn't need "about" after it.
  9. "further informations"
    Correct: "further information"
    Explanation: "Information" is uncountable and doesn't take an "s."
  10. "Can you repeat again"
    Correct: "Can you repeat"
    Explanation: "Repeat" already means "say again," so "repeat again" is redundant.

How Did You Do?

How can I improve my Business English?

To correct your Business English mistakes, identify and understand your weak spots. Get help, practice regularly, and expand your vocabulary.

When writing, proof you work. Proofread. Edit! Then proof it again. We can't emphasize that too much. Learn to spot your own errors. Then for more protection, use your built in tools, or Grammarly or AI to help identify any remaining errors. And always focus on clear, concise communication. Delete unnecessary information.

You might also consider taking a Business English Course. Not a high-school-type course, but rather a focused one-to-one learning experience with a native-speaker trainer solely dedicated to helping you fix your mistakes.

If you think you now have these common grammatical errors in Business English cleaned up, you may be interested in the bigger, more complex challenge of diplomacy and cultural differences in professional English. Check out our blog post Diplomatic English for Business for 10 logical, actionable tips to navigate this tricky topic!

"10 Common Business English Mistakes" by A Roberts & Brenda de Jong-Pauley MA, Director, The English Center, 2025

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Complete Phrasal Verb Lesson With Definitions and Examples

In this post, we share 100 common phrasal verbs for Business English and show you how to master them. What Are Phrasal Verbs? A phrasal verb is made up of a verb + a particle or two particles, which can be prepositions or adverbs, that work together to create a meaning different from the individual words.

Phrasal verbs are widely used in business English and make conversations more concise, natural and professional. For example:

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Why Are Phrasal Verbs So Important in Business Communication?

Mastering phrasal verbs will help you understand more of what you hear & read, and make you a better, more professional English speaker. Whether you're "following up" on an email or "taking over" a project, phrasal verbs are everywhere in the business world.

What You Need to Know About Phrasal Verbs for Business

Separable vs Inseparable Phrasal Verbs

Phrasal verbs can be classified as separable or inseparable based on whether the verb and the particle (preposition or adverb) can be split by an object. It is estimated that about 60% of phrasals are separable (= can be separated). The rest cannot, and are therefore classified as "inseparable."

Separable Phrasal Verbs

Examples:

Write down:
Please write down the address.
Please write it down.
(Correct)
Please write down it. (Incorrect)

Call off:
They called off the meeting.
They called it off.
(Correct)
They called off it. (Incorrect)

Inseparable Phrasal Verbs

Examples:

Look into:
We’ll look into the issue.
We’ll look into it.
(Correct)
We’ll look it into. (Incorrect)

Run into:
I ran into an old colleague.
I ran into her.
(Correct)
I ran her into. (Incorrect)

How do you Pronounce Phrasal Verbs?

Importantly, the stress falls on the preposition rather than the verb – “write DOWN”, “call OFF”, “look INTO”. Secondly, although separated by a space, phrasal verbs are pronounced like a single unit, so “get around” sounds like “geddaROUND”. Practice saying these aloud, minding both the stress and the linking.

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What Are the Most Common Phrasal Verbs in Business English?

Here are 5 essential phrasal verbs for the workplace:

  1. Follow up – To check on something after an initial interaction.
  2. Set up – To arrange or organize something.
  3. Take over – To assume control or responsibility.
  4. Bring up – To introduce a topic for discussion.
  5. Go over – To review or examine something.

For the complete list of 100 phrasal verbs, keep reading below.

100 Phrasal Verbs for Business English

We’ve compiled a list of 100 essential phrasal verbs that are frequently used in professional settings, organized by situation to help you learn and use them like a native speaker!

1. Planning and Strategy

These phrasal verbs are essential for discussing preparation, organization, and strategic thinking in a business context.

  1. Lay out: Explain or arrange something in detail.
    Example: She wants to lay out the plan for the new project.
  2. Map out: Plan something carefully.
    Example: We need to map out our marketing strategy.
  3. Set out: Begin a task or explain intentions.
    Example: He set out to improve the company’s sales.
  4. Set up: Arrange or establish something.
    Example: They set up the room for the meeting.
  5. Plan ahead: Prepare for the future.
    Example: We need to plan ahead for the next quarter.
  6. Think through: Consider all aspects of something carefully.
    Example: Let’s think through the potential risks before we proceed.
  7. Set aside: Reserve time or resources for a purpose.
    Example: Let’s set aside time to review the proposal.
  8. Lay down: Establish rules or guidelines.
    Example: The manager laid down the ground rules for the project.
  9. Follow up on: Ensure progress is made on a task.
    Example: I’ll follow up on the team’s progress next week.
  10. Draw up: Prepare a document or plan.
    Example: Our lawyers will draw up the agreement.

2. Communication

These phrasal verbs are commonly used in professional conversations, meetings, and written communication.

  1. Bring up: Mention a topic.
    Example: She brought up an interesting point in the meeting.
  2. Call back: Return a phone call.
    Example: I’ll call you back later.
  3. Come up: Be mentioned or appear unexpectedly.
    Example: Your name came up during the meeting.
  4. Point out: Indicate or draw attention to something.
    Example: She pointed out a mistake in the report.
  5. Speak up: Talk louder or express an opinion.
    Example: Please speak up; I can’t hear you.
  6. Go over: Review or examine.
    Example: Let’s go over the report one more time.
  7. Look into: Investigate or examine.
    Example: The police are looking into the incident.
  8. Write down: Record something on paper.
    Example: Please write down the instructions.
  9. Follow up: Check on something or continue communication.
    Example: I’ll follow up with the client tomorrow.
  10. Reach out: Contact someone.
    Example: We need to reach out to potential customers.

3. Teamwork and Collaboration

These phrasal verbs are useful for discussing relationships and working together in a team.

  1. Get along: Have a good relationship.
    Example: They get along well with each other.
  2. Catch up: Reach the same level or speed as someone.
    Example: He needs to catch up on the most recent changes since his holiday.
  3. Put up with: Tolerate something unpleasant.
    Example: I can’t put up with this noise any longer.
  4. Pitch in: Contribute or help as part of a group.
    Example: Everyone pitched in to finish the project on time.
  5. Step in: Intervene or assist.
    Example: The manager stepped in to resolve the conflict.
  6. Work together: Collaborate on a task.
    Example: We need to work together to meet the deadline.
  7. Back up: Support or assist someone.
    Example: Can you back me up during the presentation?
  8. Team up: Join forces with someone.
    Example: We teamed up with another department for the project.
  9. Step up: Take responsibility or show initiative.
    Example: She stepped up to lead the project when no one else volunteered.
  10. Iron out: Resolve minor issues or disagreements.
    Example: Let’s iron out the details before presenting the plan.

4. Management and Leadership

These phrasal verbs are useful for discussing tasks, responsibilities, and decision-making in a business context.

  1. Take over: Assume control or responsibility.
    Example: He will take over as manager next month.
  2. Put off: Postpone something.
    Example: We had to put off the meeting until next week.
  3. Kick off: Begin something.
    Example: The event kicked off with a speech.
  4. Move on: Proceed to the next thing or let go of something.
    Example: It’s time to move on from last weeks critical shutdown.
  5. Call off: Cancel something.
    Example: We had to call off the meeting due to scheduling conflicts.
  6. Look after: Take care of or manage something.
    Example: She’s looking after the new interns.
  7. Run by: Share an idea or decision for feedback.
    Example: I’ll run this by the team before finalizing it.
  8. Pull together: Work as a team to achieve something.
    Example: The team pulled together to meet the deadline.
  9. Hand over: Transfer responsibility or job tasks to someone else.
    Example: I've completed my hand over to the new team member.
  10. Take on: Accept responsibility or hire someone.
    Example: The company is taking on new employees.

5. Problem-Solving and Decision-Making

These phrasal verbs are often used when addressing challenges or making decisions in a professional setting.

  1. Figure out: Understand or solve something.
    Example: I can’t figure out how to fix this.
  2. Find out: Discover information.
    Example: I just found out about the meeting.
  3. Think over: Consider something carefully.
    Example: I’ll think over your suggestion tonight.
  4. Deal with: Handle a problem or situation.
    Example: We need to deal with this issue immediately.
  5. Run into: Encounter a problem or difficulty.
    Example: We ran into some issues with the supplier.
  6. Work out: Find a solution.
    Example: We need to work out a solution to this problem.
  7. Sort out: Resolve an issue.
    Example: We need to sort out this misunderstanding.
  8. Break down: Analyze or simplify a problem.
    Example: Let’s break down the issue into smaller parts.
  9. Cut down: Reduce the amount of something.
    Example: You should cut down on unnecessary expenses.
  10. Come up with: Think of a solution.
    Example: She came up with a creative way to solve the problem.

6. Logistics and Operations

These phrasal verbs are relevant for discussing tasks, processes, and operational matters.

  1. Check in: Register at a hotel or airport.
    Example: We checked in at 3 PM.
  2. Check out: Leave a hotel or examine something.
    Example: We checked out of the hotel this morning.
  3. Drop off: Deliver or fall asleep.
    Example: Can you drop off the package at the post office?
  4. Run out: Use up all of something.
    Example: We ran out of milk this morning.
  5. Track down: Locate or find something.
    Example: We need to track down the missing shipment.
  6. Hand over: Transfer responsibility to someone else.
    Example: He handed over the task to his assistant.
  7. Set up: Arrange or prepare something.
    Example: They set up the conference room for the meeting.
  8. Turn around: Improve or reverse a situation.
    Example: The team turned the project around after initial delays.
  9. Log in: Access a computer system.
    Example: Please log in to the system to check your emails.
  10. Shut down: Turn off or stop operating.
    Example: The system shut down unexpectedly.

7. Finance and Budgeting

These phrasal verbs focus on money, budgeting, and financial management.

  1. Cut back: Reduce spending.
    Example: We need to cut back on unnecessary expenses.
  2. Pay off: Repay a debt or achieve success.
    Example: The investment paid off in the long run.
  3. Save up: Accumulate money for a purpose.
    Example: She’s saving up for a new office space.
  4. Break even: Neither make a profit nor a loss.
    Example: The company finally broke even after two years.
  5. Dip into: Use savings or reserves.
    Example: We had to dip into our emergency fund to cover expenses.
  6. Add up: Make sense or calculate a total.
    Example: The numbers don’t add up; let’s double-check the budget.
  7. Run up: Accumulate debt.
    Example: He ran up a large credit card bill last month.
  8. Set aside: Reserve money for a specific purpose.
    Example: We’ve set aside funds for the new project.
  9. Take out: Obtain a loan or withdraw money.
    Example: She took out a loan to start her business.
  10. Write off: Cancel a debt or consider something a loss.
    Example: The company wrote off the bad debt.

8. Negotiation and Conflict Resolution

These phrasal verbs are helpful for discussing compromises, agreements, and resolving disputes.

  1. Give in: Surrender or yield.
    Example: She finally gave in to their demands.
  2. Make up: Reconcile, create, or compensate.
    Example: They made up after their argument.
  3. Turn down: Reject or lower the volume.
    Example: She turned down the job offer.
  4. Back down: Withdraw a claim or concede defeat.
    Example: They refused to back down during the dispute.
  5. Hammer out: Negotiate and reach an agreement.
    Example: We hammered out the details of the contract.
  6. Smooth over: Resolve or minimize a conflict.
    Example: The manager smoothed over the disagreement between the teams.
  7. Give way: Yield or compromise.
    Example: They gave way on pricing to close the deal.
  8. Come to: Reach an agreement or decision.
    Example: We finally came to an agreement on the contract.
  9. Hold out: Resist or wait for a better offer.
    Example: They’re holding out for a higher price.
  10. Settle on: Decide or agree on something.
    Example: We settled on a price after hours of negotiation.

9. Growth and Development

These phrasal verbs relate to personal or professional growth, as well as business expansion.

  1. Build up: Increase or develop something.
    Example: We need to build up our client base.
  2. Branch out: Expand into new areas or markets.
    Example: The company is branching out into e-commerce.
  3. Scale up: Increase the size or scope of something.
    Example: We’re scaling up production to meet demand.
  4. Move up: Advance in position or rank.
    Example: He moved up to a senior management role.
  5. Catch on: Become popular or successful.
    Example: The new product is catching on quickly.
  6. Level up: Improve or advance to a higher level.
    Example: She leveled up her skills by taking a leadership course.
  7. Reach out: Make an effort to connect with others.
    Example: We’re reaching out to new clients to expand our business.
  8. Roll out: Launch a new product or service.
    Example: We’re rolling out the new software next month.
  9. Take off: Become successful or popular quickly.
    Example: The business really took off after the rebranding.
  10. Follow through: Ensure progress is made.
    Example: He followed through on his plan to improve team performance.

10. Performance and Results

These phrasal verbs are related to achieving goals, measuring success, or evaluating outcomes.

  1. Carry out: Perform or complete a task.
    Example: We carried out a survey to gather feedback.
  2. Turn out: Result in a certain way or attend.
    Example: The project turned out to be a success.
  3. Pull off: Succeed in doing something difficult.
    Example: They pulled off the merger despite challenges.
  4. Bring about: Cause something to happen.
    Example: The new policy brought about significant changes.
  5. Fall through: Fail to happen or succeed.
    Example: The deal fell through at the last minute.
  6. Wrap up: Finish or conclude something.
    Example: Let’s wrap up the meeting with a summary.
  7. Zero in on: Focus on something specific.
    Example: We need to zero in on our target audience.
  8. Turn up: Appear or be found unexpectedly.
    Example: The missing files turned up in the archive.
  9. Bring off: Successfully accomplish something difficult.
    Example: They brought off the merger despite challenges.
  10. Pay off: Yield positive results.
    Example: The hard work paid off in the end.

How can I use phrasal verbs effectively in the workplace?

Learning and using phrasal verbs effectively in the workplace requires a combination of understanding their meanings, practicing their usage, and applying them in real-life situations. Here are some tips to help you master phrasal verbs and use them confidently at work:

Be Patient and Consistent
Learning phrasal verbs takes time, especially since they can be tricky. Focus on a few at a time, practice consistently, and gradually expand your vocabulary.

Focus on Context
Phrasal verbs often have multiple meanings depending on the context. For example, "take off" can mean removing something (e.g., "Take off your jacket") or achieving success (e.g., "The project really took off"). Pay attention to how phrasal verbs are used in workplace conversations, emails, or meetings to understand their specific meanings.

Create Flashcards or Use Apps
Write down phrasal verbs with their meanings and example sentences on flashcards or use language-learning apps. Review them regularly to reinforce your memory.

Listen and Imitate
Pay attention to how native speakers use phrasal verbs in professional settings. Watch business-related videos, listen to podcasts, or observe colleagues. Try to imitate their usage to improve your fluency and confidence.

Ask for Feedback
If you're unsure about using a phrasal verb correctly, ask a colleague, teacher, or mentor for feedback. This will help you refine your understanding and avoid common mistakes.

Take a Business English Course for personalized training
At The English Center, we specialize in teaching practical language skills like these, so you can confidently navigate meetings, negotiations, and workplace interactions. Ready to take your Business English to the next level? Join us and start mastering the language of success today!

"100 Phrasal Verbs for Business English" by A Roberts & Brenda de Jong-Pauley MA, Director, The English Center, 2025

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Do you have to give a presentation soon? Wondering how to improve your presentation skills fast? In this blog post we provide insights and tips that you can use right away to help you improve your presentation skills quick, fast, and in a hurry. Let's get started!

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Estimated reading time: 7 minutes

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Improving Your Presentation Skills 

Presenting is a skill you can always refine, and with the right strategies, you can make noticeable improvements fast. Whether you're preparing for a big presentation next week or looking to really engage a small audience, this guide will show you how to improve your presentation skills fast. From structuring your slides to mastering body language and voice control, these actionable tips will help you deliver a presentation that leaves a lasting impression.

In this article, we’ll focus primarily on the delivery of your presentation. From the mental art of conciseness to what to do with your hands, a powerful delivery involves your whole body.

Set Yourself Up for Success

Less is More

Your presentation draft is written, and your slides are organized. Now it’s time to edit—and be ruthless about it! Ever heard the saying, “Kill your darlings”? It refers to cutting out details you love but that don’t serve your message in a meaningful way. These extras can clutter your presentation and waste valuable time.

Use tools like Hemingway Editor to streamline your text, eliminate repetition, and cut out rambling. This free browser tool helps you simplify your language and focus on clarity. The goal is to be concise—clear and to the point. This not only benefits your audience but also makes it easier for you as the speaker, giving you less to memorize and worry about.

Get Inspired

What makes a great speaker? Watch videos of effective speakers, from TED Talks to political speeches, and observe their techniques. Pay attention to:

Take notes and incorporate these observations into your own style. The goal isn’t to copy someone else but to refine your speaking persona. For example, if you admire a speaker’s use of pauses, practice adding intentional pauses to your delivery.

Want to improve your presentation skills? Practice!

Now it’s time to rehearse. While practicing in front of a mirror can help you observe your body language, recording a video of yourself is even more effective. Watching the playback allows you to:

If you have a willing listener, practice in front of them. To take it up a notch, ask them to play the role of a difficult listener—arms crossed, blank expression, no nodding or smiling. This will help you prepare for disengaged or challenging audience members and teach you how to maintain composure.

Level up your presentation skills with a Business Presentation and Communication Course

Quick Tips to Improve Your Presentation Skills Before You Step on Stage

It’s presentation day, and the nerves have set in. That’s adrenaline, and it’s not a bad thing! Nervousness is just energy—channel it into enthusiasm and passion for your topic. Here are practical tips to calm your nerves and prepare for a confident performance.

Positive Self-Talk

Replace negative thoughts like “What if I mess up?” with affirmations like “I am prepared and capable” or “I’ve got this.” Positive self-talk can shift your mindset and reduce anxiety.

Arrive Early and Get Comfortable

Arrive at the venue early to familiarize yourself with the space, test your equipment, and settle in. Knowing your environment reduces uncertainty and helps you feel more in control.

Engage with the Audience Beforehand

If possible, chat with a few audience members before your presentation. This can help you feel more connected and turn the audience into friendly faces rather than strangers.

Breathe Slowly and Deeply

Nervousness often leads to shallow breathing, which can make you feel more anxious. Practice deep breathing: inhale for four counts, hold for four counts, and exhale for four counts. This calms your nerves and ensures your brain gets the oxygen it needs to think clearly.

Get Big!

If you have privacy, use it to stretch, move, and release tension. Shake out your hands, roll your shoulders, and loosen your jaw. Adopting power poses—like standing tall with your hands on your hips—can boost your confidence. Loosening up your body will also prepare you for effective body language as you step up to speak.

How to Improve Your Presentation Skills Fast During the Big Moment

Put Your Best Foot Forward

Pay attention to how you stand. Are you rocking on your feet or shifting your weight nervously? These habits can make you appear unsure. Instead, stand tall with your feet shoulder-width apart, and own the space. If appropriate, move deliberately around the stage to engage your audience. For example, step closer to emphasize a key point.

Speak from the Heart

To connect with your audience, you need to believe in your message. Nervousness can make you overly focused on reciting memorized words, but this can come across as robotic. Instead, focus on feeling your message. Why does it matter? Why should your audience care? When you speak with genuine conviction, your audience will respond.

Use Your Hands

Hand gestures can enhance your delivery when used intentionally. For example:

Avoid fidgeting or crossing your arms, as these can signal nervousness or defensiveness.

All Eyes on Me

Eye contact is essential for building trust and connection. Instead of scanning the room aimlessly, focus on making eye contact with individuals in different sections of the audience. This creates a sense of personal engagement.

Avoid relying too much on your slides, as this breaks your connection with the audience. If you find yourself looking at your slides often, it may be a sign that they’re overloaded with text.

Raise Your Voice (But Not Always)

Your voice is a powerful tool for conveying emotion and emphasis. Here’s how to use it effectively:

Reduce Filler Words

Filler words like "um," "uh," and "like" can distract from your message. Here’s how to minimize them:

Improving your presentation skills doesn’t have to take months of practice. By focusing on key elements like body language, voice control, and preparation, you can make a noticeable impact in a short amount of time. These strategies show you exactly how to improve your presentation skills fast, helping you deliver a confident and engaging performance. 

Have a look at our post, Business Presentation Skills for some more great advice!

Remember, presenting is a skill that grows with practice, so apply these tips, refine your delivery, and watch your confidence soar with every presentation!

"How to Improve Your Presentation Skills Fast" by A Roberts & Brenda de Jong-Pauley MA, Director, The English Center, 2025

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How to Improve Your Presentation Skills Fast

Struggling with English pronunciation? This big guide to Pronunciation for ESL (English as a second language) discusses tricky English sounds such as the terrible “th,” the lazy schwa, and the very confusing “i” and “ee”. (Ship or sheep, you say?) Plus it outlines common mistakes by several language groups. Whether you're aiming for just being understood or seeking the ultimate near-native sound, these tips will help.

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Pronunciation Matters

Pronunciation is the bridge between knowing a language and being understood when you speak that language. And while pronunciation is a skill that we are built to effortlessly acquire as children, for adults trying to speak a second language, good L2 pronunciation does not come easily.

Even L2 speakers who have an advanced vocabulary and perfect grammar will struggle and encounter frustration when their intended message does not arrive as intended. What did you say? Excuse me? Can you repeat that? 

In business settings, the stakes are even higher. Mispronunciation can make you seem less competent or knowledgeable. That’s not fair, but it‘s a reality. For those who decide to tackle the issue of “better pronunciation,” which we can generally describe as accent reduction, the task is primarily one of creating new habits.   

The simple truth about your English pronunciation is that it’s based on your first language: your L1. As you learn your L2, your L1 programming informs your L2 sound production. So if you are Dutch and you see a TH (a sound that does not exist in Dutch) you’ll substitute it for something you do know. How about a T? Or a D? “And dat’s how it’s done” ;-). If “r”s are trilled in your language, when you read an R, you will, in your mind, trill it. And when you speak it, a trilled “r” will be produced. And if your language does not contain a schwa, you will clearly pronounce all the vowels you see. Except that we don’t do that in English. 🙁 

So the trick is to learn the rules of English pronunciation – what we say, how we say, and what we omit! And then practice this new way of speaking until it becomes a habit. If you do that very well, you might be called a near-native speaker. But don’t worry about that goal – in fact, please don’t lose all your accent! All you have to do is correct the things that are confusing your listeners. Remove the obstacles that keep them from understanding you. So what are some of the most common communication killers?

English Pronunciation Essentials

From vowels to consonants there’s a lot to think about when it comes to pronunciation.  Let’s begin with the schwa.

The Schwa Sound - Your New Best Friend

The schwa (ə) is the most common sound in English. It’s that relaxed "uh" sound in unstressed syllables, like the first syllable of "about" (ə-BOUT) or the second syllable of "sofa" (SO-fə). Mastering the schwa will make your speech sound more natural and fluent.

The schwa is especially important in reducing the stress on less important words in a sentence. For example, in the phrase "I can do it," the word "can" is often pronounced with a schwa: "I kən do it."

Practice sentence: "I’m going to the cinema to watch a movie." (Notice how "to" and "a" are reduced to the schwa sound.)

The Tricky TH-Sounds

English has two "th" sounds that don’t exist in many languages:

These sounds are challenging for many learners because they require a specific tongue placement that might feel unnatural at first. However, with practice, they’ll become second nature.

Practice sentence: "This Thursday, I think I’ll breathe deeply and relax." (This sentence includes both voiced and unvoiced "th" sounds.)

Master the Vibrated TH Sound

Short and Long Vowel Sounds: Ship or Sheep???

English has both short and long vowel sounds, and distinguishing between them is essential for clear communication. For example:

Mixing these up can lead to misunderstandings. For instance, saying "I saw a ship" instead of "I saw a sheep" could confuse your listener.

Another tricky pair involves the short "oo" sound (as in "book") and the long "oo" sound (as in "moon"). These words can be especially confusing because they often look similar in spelling but are pronounced differently:

Practice sentences

"The book is on the moon, and the food is in the school." (This sentence contrasts short and long "oo" sounds.)

"The sheep is on the ship, eating chips." (This sentence contrasts short and long vowels.)

"I beat the drum a bit before I left." (This sentence contrasts "beat" and "bit.")

Pro Tip: If you’re struggling with the “i” sound in words like “ship”, “bit” and “sit”, try replacing the “i” with a schwa.

Word Endings

When adding “-ed” to regular verbs (e.g., “edit” → “edited” or “watch” → “watched”), the pronunciation changes based on the final sound of the verb. Similarly, the pronunciation of “-s” or “-es” in plurals depends on the final sound of the noun. This is just a summary, so check out our post all about pronouncing word endings for more!

Pronouncing -ed Endings

Pronounce as “t”
When the verb ends in a voiceless sound: P, K, F, S, SH, CH, TH.

help → “helpt”
watch → “watcht”

Pronounce as “d”
When the verb ends in a voiced sound: B, G, V, Z, J, M, N, L, R, and vowels.

play → “playd”
call → “calld”

Pronounce as “əd” (extra syllable)
When the verb ends in T or D, an extra syllable is added.

want → “wantəd”
need → “needəd”

Pronounce Plural “s” endings

Pronounce as “s”
When the noun ends in a voiceless sound: P, K, F, TH (as in “thick”), SH.

cats → “cats”
books → “books”
cliffs → “cliffs”

Pronounce as “z”
When the noun ends in a voiced sound: B, D, V, TH (as in “this”), M, N, L, R, and vowels.

dogs → “dogz”
pens → “penz”

Pronounce as “əz” (extra syllable)
When a noun ends in S, Z, SH, CH, X, or J, the plural adds an extra syllable.

boxes → “boxəz”
judges → “judgəz”

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British vs. American English Pronunciation

English learners often notice that British and American English sound quite different. While both are correct, here are three general differences to keep in mind:

Vowel sounds: In British English, some vowels sound longer or more rounded. For example, the word "bath" is pronounced more like "bah-th" in British English, while in American English, it sounds like "ba-th" (with a shorter "a" sound, like in "cat").

R sounds: In both British and American English, initial “r”s are pronounced clearly, in the same way.  However, the two diverge when we consider mid and final position “r”s. In American English, the "r" is pronounced clearly in all words, like in "car" or "hard." In British English, the "r" is often silent unless it’s followed by a vowel. For example, "car" might sound more like "cah."  Note that the technical term for the expression of “r”s in English is "rhoticity".

T sounds: In both British and American English initial “t” sounds are pronounced clearly and in the same manner. For example, “Ted and Tina have time for tea”. In American English, however, the middle "t" sound in words like "butter" will generally sound like “d” meaning that “butter” will sound like “budder”.  So in British English we say “Betty Botter bought a bit of butter”, while in American we say “Beddy Bodder boughda bidda budder.”

Note that in Standard Southern British English all “t”s are clearly pronounced regardless of position.  However, mid position “t”s in certain British English dialects such as Cockney are often dropped altogether, so that a “bottle of water” is pronounced as, “bo-’l a wa-ah”. This phenomenon, known as the glottal stop (ʔ), happens when airflow is interrupted in the vocal tract.

While the two dialects certainly have their differences, they actually have a lot in common.  If your goal is to speak with a particular accent, then these differences must be observed.  However, if your goal is simply to sound better in English, we suggest that you don’t worry too much about it.  Just accept that your English may sound rather international, combining elements of both British and American English.

Pronunciation for ESL: Common Pronunciation Mistakes by Language Group

The first step to correcting your mistakes is identifying them. Here are just a few examples of common English pronunciation mistakes made by speakers of different languages.  

Dutch Speakers

  1. “V” and “w” sounds: Dutch speakers often confuse "v" and "w." For example, "very" might sound like "wery."
  2. “Th” sounds: Dutch speakers often replace "th" with "d" or "t" (e.g., "this" becomes "dis").
  3. Short and long vowels: Words like "ship" and "sheep" can sound similar.
  4. The “a” sound: The “a” sound in “man” sounds like “men”, “pan” sounds like “pen” and “bat” sounds like “bet”.
    Explore more tips for Dutch Speakers
  5. Lack of flow: Words may sound a bit clipped without good word connections, also called an "underlying hum.”

Spanish Speakers

  1. V and B sounds: Spanish speakers often pronounce "v" and "b" the same way, so "very" might sound like "berry."
  2. Silent letters: Words like "island" or "hour" can be tricky because Spanish doesn’t have silent letters.
  3. Word endings: Adding an extra vowel sound at the end of words (e.g., "stop" becomes "stop-uh").
  4. No schwa: Spanish is a phonetic language, so there is no schwa.  Every vowel is its own sound.
  5. Stress and rhythm: Spanish is syllable-timed, so English stress patterns can feel unnatural and therefore intonation may be somewhat flat.
  6. “Th” sounds: While European (or Castilian) Spanish uses the “th” sounds, Spanish dialects outside of Spain do not, so this could be a challenge for South American speakers.
  7. The “r” sound: In Spanish “r” is a consonant, meaning the tongue touches the occipital ridge, whereas in English the “r” does not touch.

French Speakers

  1. “H” sounds: French speakers often drop the "h" sound, so "house" might sound like "ouse."
  2. Short and long vowels: Words like "ship" and "sheep" can sound similar.  The vowel sounds in “book”, “look” and “cook” may be confused with “boot”, “shoot” and “moon”.  The “a” sound in “man” may sound more like the schwa sound in “love”.
  3. “th” sounds: Like Dutch speakers, French speakers often replace "th" with "z" or "s" (e.g., "this" becomes "zis").
  4. Stress and rhythm: Like Spanish, French is syllable-timed, so English stress patterns can feel unnatural and therefore intonation may be somewhat flat.

Japanese Speakers

  1. “R” and “l” sounds: Japanese speakers often struggle to distinguish between "r" and "l," so "light" might sound like "right."  Because there is no “l” sound in Japanese, “l”s may be pronounced as “r”.  While some students may have figured out the “l” sound, it may still be confused with “r” in spoken English.
  2. Consonant clusters: Words like "spring" or "street" can be difficult because Japanese doesn’t have many consonant clusters.
  3. Vowel sounds: Japanese has fewer vowel sounds, so English vowels like "ship" and "sheep" can be hard to differentiate.  The schwa is typically overpronounced based on spelling, for example, pronouncing the “o” in “love” as in the word “of”.  
  4. “R” and “d”: The Japanese “r” may sound like a “d” due to tongue tapping.
  5. “Th” sounds: As Japanese has no “th” sounds, these can be difficult to pronounce.
  6. “A” sounds: The “a” as in “cat” does not exist in Japanese and can therefore be challenging to pronounce.

Korean Speakers

  1. “F” and “p” sounds: Korean speakers often replace "f" with "p," so "fan" might sound like "pan."
  2. “V” and “b” sounds: Like Spanish speakers, Koreans may pronounce "v" as "b."
  3. Word endings: Korean speakers may drop final consonants, so "cat" might sound like "ca."
  4. “L” and “r”: Korean does not have an “l” or “r” sound, but rather something in-between.
  5. “Th” sounds: Like Japanese, Korean has no “th” sound, so this is challenging to produce.
  6. “A” sounds: In Korean, as in Japanese, there is no “a” as in “cat”.
  7. Vowel sounds: The schwa is often overpronounced, and long and short vowel sounds (“ship” and “sheep”) are difficult to distinguish.
  8. “R” and “d”: As with Japanese speakers, tongue tapping on the “r” sound makes it sound like “d”

Slavic Language Speakers (e.g., Russian, Polish, Czech)

  1. “Th” sounds: Slavic languages don’t have "th" sounds, so speakers often replace them with "z," "s," "d," or "t" (e.g., "this" becomes "zis" or "dis").
  2. Vowel reduction: Slavic languages often pronounce all vowels clearly, so reducing unstressed vowels (like the schwa) in English can be challenging.
  3. Consonant clusters: Slavic speakers may add extra vowels to break up English consonant clusters (e.g., "spring" might sound like "suh-pring").
  4. Intonation: Russian intonation typically begins at the middle of a sentence, then descends from there.  Thus, Russians can sound rather downbeat in English.
  5. “A” sounds: The “a” in “cat” doesn’t exist.
  6. “O” sounds: “Hop” sounds like “hope”, and “clock” sounds like “cloak”

Pronunciation for ESL: Intonation and Connected Speech

Intonation: The Music of English

Intonation refers to the rise and fall of your voice when speaking. It’s what makes English sound lively and engaging. For example:

Note that statements may rise to signal an incomplete thought, as in, “I was thinking of going to the mo-VIES… but it looks like it’s going to rain.”

Intonation and Parts of Speech

English relies on intonation to carry meaning. Important verbs and nouns will often get the most stress.  For example, “You ATE my CHOCOLATE!”

Word Stress: The Key to Natural Rhythm

English is a stress-timed language, which means certain syllables in a word or sentence are emphasized more than others. For example:

Getting word stress right is crucial because incorrect stress can confuse listeners. For instance, stressing the wrong syllable in "record" can change its meaning:

Practice sentence: "I need to record a record of the meeting." (Notice how the stress changes the meaning of the word "record.")

How do we stress syllables in English?  The syllable sounds longer, louder or higher in pitch.

Connected Speech: How Words Flow Together

Native speakers often link words together, which can make English sound fast and hard to follow. Here are some common features of connected speech:

Practice sentence: "Can you go on and open the door?" (Notice how "go on" and "and open" are linked together.)

Pro Tip: Don’t allow any spaces to happen between your words, except when you’re choosing to pause.

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Pronunciation for ESL: Great Advice for Everyone

  1. Slow Down
    Speaking too quickly can lead to unclear pronunciation. Slowing down allows you to focus on each sound, syllable, and word. This is especially important for non-native speakers, as it gives you time to form sounds correctly and ensures your listener understands you. Practice speaking at a comfortable pace, prioritizing clarity over speed.
  2. Use the Power of the Pause
    Pausing between phrases or sentences helps with pronunciation and rhythm. It gives you time to breathe, think, and emphasize key words. For example, instead of rushing through, say: "I need to go... to the store." Pauses also make your speech sound more natural and confident.
  3. Embrace the Schwa
    The schwa (ə) is the most common vowel sound in English, found in unstressed syllables. It sounds like a quick, relaxed "uh." For example, in about (ə-‘bout) or sofa (so-fə), the schwa replaces a clear vowel sound. Learning to use the schwa will make your speech more natural and fluent, as native speakers often reduce unstressed vowels to this sound.
  4. Maintain an Underlying Hum with Word Liaisons
    In connected speech, words often blend together. For example, "What are you doing?" might sound like "Whaddaya doin'?" Maintaining an "underlying hum" means keeping your voice flowing smoothly between words, especially when vowels and consonants connect. Practice linking sounds, such as in "go on" (sounds like "go-won") or "pick it up" (sounds like "pick-it-up").
  5. Understand the Rules for Rhoticity
    Rhoticity refers to whether the "r" sound is pronounced in certain words. In American English, the "r" is always pronounced (e.g., car, hard). In British English, the "r" is often silent unless followed by a vowel (e.g., car → "cah," but car engine → "car engine"). Understanding rhoticity helps you adapt your pronunciation to the variety of English you're learning.
  6. The Magic E
    The silent "e" at the end of a word changes the preceding vowel from short to long. For example:
    • hathate
    • bitbite
    • hophope

Pro Tips for Better Pronunciation for ESL

  1. Shadow native speakers: Find a podcast, series, or audiobook you enjoy and repeat what you hear, matching the speaker’s rhythm and intonation. Use the pause button to create mini lessons!
  2. Record yourself: Listening to your own voice can help you identify areas for improvement.
  3. Practice minimal pairs: Focus on words that differ by only one sound (e.g., "bat" vs. "bet" or "ship" vs. "sheep").
  4. Use pronunciation apps: Tools like The English Center's Language Lab App can help you hear and practice correct pronunciations.
  5. Work with an English Center pronunciation trainer.
  6. Use a pronunciation book such as "Ship or Sheep".

With Pronunciation for ESL,Practice Makes Perfect

Remember, even native English speakers have different accents. The goal isn’t to sound exactly like a native speaker but to be clearly understood. Keep practicing, stay confident, and most importantly – don’t be afraid to make mistakes!

Want to Practice More?

At The English Center, we specialize in helping learners like you improve their pronunciation. Whether you’re preparing for a presentation, an interview, or just want to sound more natural, we’ve got you covered. Book a session today and take your English to the next level!

"Pronunciation for ESL " by A Roberts & Brenda de Jong-Pauley MA, Director, The English Center, 2025

You might also enjoy reading our article, "30 English Pronunciation Tips"

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